Privacy Policy
FIFOFit is a fitness, recovery and nutrition app built for fly-in fly-out and rostered workers in Australia. This policy explains what information we collect, why, how we protect it, and the choices you have. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
The short version. We collect what we need to run the app and the waitlist, we never sell your data, and your employer never sees your individual health or activity information — only anonymous, cohort-level participation numbers if your site runs a pilot.
1. Who we are
FIFOFit Pty Ltd is an Australian company based in Western Australia. Questions about this policy or your data go to hello@fifofitapp.com.au.
2. What we collect
Waitlist (this website). Your email address, the roster you select (optional), a referral code, and the referral code of whoever invited you. Sign-ups are processed by Netlify Forms and stored in our Netlify account.
Account (the app). When the app launches: your name, email, password (stored hashed), and optionally a profile photo.
Roster and plan settings. Your swing pattern, shift times, wake and sleep times, the equipment available at your site, and your goals. This is what the app uses to build your daily plan.
Activity and health-related information. Workouts completed, streaks, step counts and other activity data you choose to log or sync from your phone's health platform (Apple Health or Google Health Connect), meal selections, and optional measurements such as weight. This is sensitive information under Australian law and we only collect it with your consent, which you can withdraw at any time in the app.
Crew features. If you join a crew challenge, your display name, streak and points are visible to other members of that crew. Nothing else is.
Technical. Device type, operating system, app version, crash reports and anonymous usage analytics that help us fix bugs and improve the app.
3. Why we collect it
- To build and deliver your daily training, recovery and meal plan around your roster.
- To run streaks, leaderboards and crew challenges you opt into.
- To let you know when your waitlist spot opens and to send service messages about your account.
- To send product updates and offers, which you can unsubscribe from at any time.
- To keep the app secure, prevent abuse, and fix problems.
- To produce anonymous, aggregated statistics — for example, how many workers at a site completed a session this week.
4. Employers and site pilots
Where a mining company, contractor or site licenses FIFOFit for its workforce, that organisation receives only aggregated participation and engagement figures for the cohort (for example: "62% of licensed users were active this week"). Employers cannot see whether you personally used the app, what you logged, your weight, sleep, mood, or any other individual information. Where a cohort is small enough that a figure could identify you, we suppress it.
5. Who we share it with
We do not sell personal information. We share it only with service providers who help us run FIFOFit and who are bound to protect it: hosting and form handling (Netlify), email delivery, app analytics and crash reporting, and payment processing (Apple App Store, Google Play and their payment partners — we never see your card details). Some providers store data outside Australia, typically in the United States; we take reasonable steps to ensure they handle it in line with the Australian Privacy Principles. We may also disclose information where the law requires it.
6. How we protect it
Data is encrypted in transit (HTTPS) and at rest with our providers. Access is limited to the people who need it to operate the service. Passwords are stored as salted hashes. No system is perfectly secure; if a breach is likely to cause serious harm we will notify you and the Office of the Australian Information Commissioner as required.
7. How long we keep it
Waitlist details are kept until the beta launches and for up to 12 months afterwards, or until you ask us to delete them. App account data is kept while your account is active and for up to 90 days after you delete it, so you can change your mind, after which it is permanently removed or de-identified. Aggregated statistics that cannot identify you may be kept indefinitely.
8. Your choices and rights
- Access and correction. Ask us for a copy of your information or to correct it.
- Deletion. Delete your account in the app, or email us and we'll remove your data within 30 days.
- Health data. Turn off Apple Health or Health Connect syncing at any time in your phone settings or in the app.
- Marketing. Every marketing email has an unsubscribe link; service emails about your account will still be sent.
- Complaints. Email us first and we'll respond within 30 days. If you're not satisfied you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
9. Children
FIFOFit is for working adults. We do not knowingly collect information from anyone under 18. If you believe a minor has signed up, email us and we will delete the account.
10. Not medical advice
FIFOFit provides general fitness and nutrition guidance. It is not a medical service and does not replace advice from a doctor or other health professional. Check with a professional before starting a new exercise program, especially if you have an injury or health condition.
11. Changes to this policy
We'll update this page when our practices change and note the new effective date at the top. For significant changes we'll email account holders.
12. Contact
FIFOFit Pty Ltd · hello@fifofitapp.com.au